Bold Executive Search connects the best C-level executives with the top global FinTechs and financial institutions. We are the modern executive search professionals focused on C-level positions across Europe, Middle East and US.

Our client is a leading UAE retail bank committed to providing exceptional financial services to its customers. With a strong focus on innovation, customer satisfaction, and community engagement, they have established a reputation for delivering top-notch banking solutions. We are seeking a dynamic and experienced Chief Operating Officer (COO) to join the executive team and play a pivotal role in the continued growth and success.

Position Overview:

Key Responsibilities:

• Develop and execute strategies to achieve the bank’s operational and financial objectives.
• Streamline and enhance operational processes to improve customer service and internal efficiency.
• Implement robust risk management and compliance procedures to maintain the bank’s integrity and regulatory adherence.
• Lead and mentor a diverse team of operational and administrative professionals.
• Establish and maintain key performance indicators (KPIs) to monitor and report on the bank’s operational performance.
• Evaluate emerging technologies and trends to keep the bank at the forefront of industry innovation.
• Collaborate with the executive team to align operational activities with overall business strategy.

Qualifications:

• Bachelor’s degree in Business Administration, Finance, or related field (Master’s degree preferred).
• A minimum of [X] years of executive leadership experience in retail banking operations.
• Proven track record of successfully implementing process improvements and optimizing operational efficiency.
• Strong understanding of risk management and regulatory compliance in the banking industry.
• Exceptional leadership, team management, and interpersonal skills.
• Excellent strategic planning and problem-solving abilities.
• Strong analytical and decision-making capabilities.
• A commitment to the highest standards of ethics and professionalism.

Why Join?

• Competitive compensation package.
• Opportunity to play a pivotal role in shaping the future of a growing retail bank.
• Collaborative and inclusive work environment.
• Commitment to professional development and ongoing learning.
• Be part of a team dedicated to delivering exceptional customer experiences.

If you are an accomplished banking executive with a passion for operational excellence and innovation, we invite you to apply for the Chief Operating Officer (COO) position.