Bold Executive Search connects the best C-level executives with the top global FinTechs and financial institutions. We are the modern executive search professionals focused on C-level positions across Europe, Middle East and US.
Our client is a leading UAE retail bank committed to providing exceptional financial services to its customers. With a strong focus on innovation, customer satisfaction, and community engagement, they have established a reputation for delivering top-notch banking solutions. We are seeking a dynamic and experienced Chief Operating Officer (COO) to join the executive team and play a pivotal role in the continued growth and success.
Position Overview:
As the Chief Operating Officer (COO) – Retail bank, you will be responsible for overseeing and optimizing the bank’s day-to-day operations, ensuring efficiency, productivity, and exceptional service delivery. You will collaborate with the executive team to set strategic goals, implement policies, and drive operational excellence, all while promoting a culture of innovation and continuous improvement.
Key Responsibilities:
- Develop and execute strategies to achieve the bank’s operational and financial objectives.
- Streamline and enhance operational processes to improve customer service and internal efficiency.
- Implement robust risk management and compliance procedures to maintain the bank’s integrity and regulatory adherence.
- Lead and mentor a diverse team of operational and administrative professionals.
- Establish and maintain key performance indicators (KPIs) to monitor and report on the bank’s operational performance.
- Evaluate emerging technologies and trends to keep the bank at the forefront of industry innovation.
- Collaborate with the executive team to align operational activities with overall business strategy.
Qualifications:
- Bachelor’s degree in Business Administration, Finance, or related field (Master’s degree preferred).
- A minimum of [X] years of executive leadership experience in retail banking operations.
- Proven track record of successfully implementing process improvements and optimizing operational efficiency.
- Strong understanding of risk management and regulatory compliance in the banking industry.
- Exceptional leadership, team management, and interpersonal skills.
- Excellent strategic planning and problem-solving abilities.
- Strong analytical and decision-making capabilities.
- A commitment to the highest standards of ethics and professionalism.
Why Join?
- Competitive compensation package.
- Opportunity to play a pivotal role in shaping the future of a growing retail bank.
- Collaborative and inclusive work environment.
- Commitment to professional development and ongoing learning.
- Be part of a team dedicated to delivering exceptional customer experiences.
If you are an accomplished banking executive with a passion for operational excellence and innovation, we invite you to apply for the Chief Operating Officer (COO) position.